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Rhythm of Life CPR Timer
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Rapid Response Solutions reserves the right to change to the Order Terms & Conditions, Return Policy, and Terms of Use & Privacy Policy at any time, and you agree that each visit to the site shall be subject to the current policies. Accordingly, you should review these policies periodically for changes prior to using the site.
   

Order Terms & Conditions

As of August 8, 2011
To purchase any merchandise on our site you must be at least eighteen (18) years of age or the applicable state age of majority.  By purchasing any device(s) labeled for clinical use the purchaser hereby certifies they are a healthcare provider or are purchasing on behalf of a healthcare provider. Purchaser further certifies that they are authorized to purchase the device(s) under applicable state and federal law.  By purchasing any device(s) labeled for non-clinical use the purchaser hereby recognizes and accepts these devices are for educational and training purposes only.  Non-clinical use devices are not to be used for the resuscitation or attempted resuscitation of a human patient.  Removal, defacing, or obliterating of any labeling on the device or packaging is strictly prohibited.  Rapid Response Solutions is not responsible for typographical errors. Rapid Response Solutions reserves the right to cancel any order you have placed if there was a typographical error on our web site concerning the pricing or availability of any item you ordered when you placed the order. Rapid Response Solutions reserves the right to change the terms and conditions of sale at any time. To the extent permitted by law, all sales are governed by Wisconsin law, without giving effect to its conflict of law provisions. 

Payment Terms
Payments made by debit or credit card will be subject to preauthorization at the time of purchase with the final order total being debited at the time of shipment. When submitting payment via electronic check you hereby authorize Rapid Response Solutions, LLC to remit a non-recurring payment via Electronic Fund Transfer (EFT) using the account information provided in the amount indicated as the final order total.  You further hereby certify that you are an owner or authorized signer for this account and authorize the financial institution where this account is held to honor the withdrawal. Payments made via mail by check or money order may be held up to ten (10) business days for processing before your order is released.  If payment(s) of any type are uncollectible, rejected, returned, or dishonored the purchaser will be subject to an additional twenty (20) dollar service fee. The replacement payment for a returned check shall be in the form of a cashiers check, money order, debit or credit card. If payment is not replaced within 15 days, the transaction may be referred to a collection agency and/or law enforcement for further action and will reported to a nationwide credit reporting agency.  

Shipping Terms

Rapid Response Solution's standard shipping terms are FOB (Freight On Board) Peshtigo, WI.  Ground packages are typically shipped via United Parcel Service (UPS) Ground unless otherwise stated or agreed upon.  Estimated shipping rates are calculated during the checkout process after the shipping address is provided. Actual shipping fees will be charged at the time of shipment and will be applied to your invoice or charged to your credit card.  Orders generally ship within two (2) business days after order acceptance and payment approval depending on merchandise availability.  Shipment tracking information is provided by the shipping carrier; orders are not guaranteed to be shipped or arrive on the dates displayed.  Rapid Response Solutions cannot assume liability for late deliveries, regardless of the delivery method you specify. Shipping charges will be prepaid and added to the invoice of all purchases.  When placing an order, you are responsible for providing a complete and accurate shipping address. An incorrect, incomplete, or undesired shipping address will delay your package’s delivery and will result in the shipping carrier charging Rapid Response Solutions an address correction fee, typically ten (10) dollars, on each package shipped to an incorrect address. These charges are your responsibility and we reserve the right to charge your credit card, or other method of payment, the amount of the address correction fee. If a package is undeliverable for any reason, it may be shipped back to Rapid Response Solutions by the carrier, and we reserve the right to charge your account for both the return shipping and the outbound charges to reship your package.  These additional shipping fees may be changed to your account up to four (4) to six (6) weeks from the order date due to the shipping carrier's billing cycle.

Sales Tax & Exemption

Rapid Response Solutions is required by law to collect State and Local Sales Tax within the State of Wisconsin based on your shipping address; orders shipped to any other state will not be charged sales tax.  Actual sales tax will be charged at the time of shipment and will be applied to your invoice or charged to your credit card. The sales tax represented during check out is only an approximation.  If your purchase is exempt from sales tax, please complete and submit the Wisconsin Sales & Use Tax Exemption Certificate (S-211) or other supporting documentation as permitted under Wisconsin law such as a Certificate of Exempt Status (CES) number.  If you are purchasing for a company/organization that is tax exempt, please be sure that order billing information matches the information submitted with the tax exempt documentation.  You may submit your completed tax exempt documentation via email to taxexempt@CPRtimer.com or via fax to (920) 268-0733.  For new accounts set up online as tax-exempt, the first order will be placed on a hold status pending receipt of the requested tax exemption documentation. Rapid Response Solutions must receive and approve verification of your tax-exempt status within three (3) working days.  Once verified you will receive an email confirming your exempt status was approved and an updated order total.  If, after three (3) working days, your documentation has not been received any order(s) placed will be released with applicable non-refundable tax charges included.
 
Return Policy As of October 15, 2010

If you are not satisfied with your purchase, you may be eligible to return the item for a refund.  Rapid Response Solutions will gladly accept and credit the full purchase price, not including shipping and handling fees, for merchandise returned in new and salable condition in its original packaging within thirty (30) days of the original date of shipment.  Credit will be issued upon receipt and evaluation of the merchandise.  You must receive a Return Material Authorization (RMA) number prior to returning any items. Once you have submitted your RMA request, you will receive an email confirmation with your return details.  RMA numbers are valid for fourteen (14) days and all returns must be received by Rapid Response Solutions within this time frame.  You are responsible for all non-refundable shipping fees.  All merchandise must be sent via prepaid shipping method or the return will be refused.  All returns must be accompanied by proof of purchase.  It is recommended that you insure your return and use a traceable carrier that can provide you with delivery confirmation. Rapid Response Solutions shall not be responsible for items returned that are lost or damaged in transit.  Your refund will be returned in the form of your original payment method within fourteen (14) business days of our evaluation of the return.

 

Terms of Use & Privacy Policy

As of October 15, 2010
  1. General
  2. Privacy policy
  3. Use of the site and site content
  4. Prohibited actions
  5. Disclaimers and limitation of liability
  6. Dispute resolution
  7. Miscellaneous
 
 
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